FAQ
Frequently Asked Questions (FAQ)
1. What is Delly Mart?
Delly Mart is your one-stop online shopping destination offering a wide variety of products at the best prices with fast delivery across India.
2. What types of products do you sell?
We offer a diverse range of products, including:
• Home & Kitchen Essentials
• Fashion & Accessories
• Gadgets & Electronics
• Beauty & Personal Care
• Fun & Unique Finds
3. How can I place an order?
Ordering from Delly Mart is simple:
1. Browse our collections and add your favorite items to the cart.
2. Click ‘Checkout’ and enter your shipping details.
3. Choose a payment method and complete your purchase.
4. You’ll receive an order confirmation email with tracking details.
4. What payment methods do you accept?
We accept:
✅ UPI (Google Pay, PhonePe, Paytm, etc.)
✅ Credit/Debit Cards (Visa, Mastercard, RuPay)
✅ Net Banking
✅ Cash on Delivery (COD) – Available on select products
5. How long does delivery take?
We offer fast and reliable shipping across India. Delivery times vary:
🚀 Metro Cities: 3-5 business days
📦 Other Locations: 5-7 business days
You’ll receive tracking details once your order is shipped.
6. How can I track my order?
You can track your order using the tracking link sent via email/SMS. You can also visit our Order Tracking page and enter your order number.
7. Do you offer returns or exchanges?
Yes! We offer a 7-day return/exchange policy on most products. If you receive a defective or wrong item, contact us within 7 days of delivery for a replacement or refund.
8. What if I receive a damaged or incorrect product?
We’re sorry for the inconvenience! Please email us at Dellymart.com@gmail.com with your order number and product images, and we’ll resolve it ASAP.
9. How can I contact Delly Mart?
We’re here to help! Reach out to us via:
📩 Email: Dellymart.com@gmail.com
📞 Customer Support: 7428730894
💬 Live Chat: Available on our website