Shipping & Delivery Policy
At Delly Mart, we aim to deliver your orders quickly, safely, and affordably. Below is our Shipping & Delivery Policy to ensure a smooth shopping experience.
Shipping Timeline
📦 Processing Time: Orders are processed within 24-48 hours after confirmation.
🚚 Delivery Time:
• Metro Cities: 3-5 business days
• Other Locations: 5-10 business days
• Remote Areas: 7-14 business days
📢 Note: Delivery times may vary due to unforeseen circumstances like weather, customs delays, or high demand.
Shipping Charges
✅ Free Shipping – On orders above ₹X,XXX
✅ Standard Shipping – ₹XX for orders below ₹X,XXX
✅ Express Delivery – Available in select cities for an additional fee
Order Tracking
🔍 Once your order is shipped, you will receive a tracking link via email/SMS to track your package in real-time.
Cash on Delivery (COD)
💰 COD Available: Yes, for select pin codes
💵 COD Fee: ₹XX (if applicable)
Note: Refusal to accept COD orders repeatedly may result in restrictions on future purchases.
Undelivered or Delayed Orders
• If your order is delayed beyond the estimated time, please contact our support team.
• If the package is returned due to incorrect address, additional shipping charges may apply.
Lost or Damaged Shipments
In case of lost or damaged shipments, we will provide a full refund or replacement after verification.
For any shipping-related queries, reach out to us at Dellymart.com@gmail.com or call 7428730894. 🚀